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Customer Reviews
Crystals & Flowers A Unique Boutique
Local Spanaway, WA florist
Average Customer Rating: 4.5 of 5 stars. (130 reviews)
Date: Nov 03, 2023
Name: Jacques W

State/Province:GA

I have always done a florist choice and people always call me and say I had sent the most lovely flowers. Well, my cousin died but he was kinda special having cerebral palsy, polio, yellow fever… the list goes on. Anyway, I had called several florist and asked if they could do something a “little special” and no one was willing till I called Crystals Flowers which went well above and beyond anything I dreamed. My cousins son sent me a photo of the basket and it really made the family smile because it was everything Jeffrey loved!
Crystals & Flowers A Unique Boutique 's Reply:
Date: Nov 04, 2023, 3:22 pm

Aww ???? we we’re so honored to make something special for your special family member. We’re happy to hear it brought smiles to your family. Thank you so much for your business and your kind review. We are all very sorry for your family’s loss.
Date: Sep 06, 2023
Name: Bryan S

State/Province:OR

VERY IMPRESSED!! Typically, I never order flowers on line, but, it was very short notice & a holiday weekend. Navigating your website was a breeze. Very detailed, specific, and user friendly. Prices very fair. Thank you for taking the time addressing all special criteria immediately. That alone speaks volume. Additionally, The floral arrangement was ABSOLUTELY STUNNING!! The artistic creativeness, time, and quality you put into the arrangement goes beyond words!! The recipient cried because it was so beautiful and exactly what she needed for her birthday up lift. Thank you so much
Crystal's Flowers 's Reply:
Date: Sep 06, 2023, 8:12 pm

We are so very blessed to get to do what we love. But it is so rare and humbling to receive such kind words and praise. Thank you so very much for your business, review and thoughtfulness. In this post pandemic world we live in kindness seems to be in short supply. So a little goes a long ways. Thank you for being such a kind soul and sharing it. Namaste
Date: Jun 21, 2023
Name: heather P

State/Province:WA

great service. i ordered later in the day, really wanting for that day but was ok with the next day.... but they fulfilled it that day. recipient was super pleased... i was happy!!! quick. efficient and what we ordered. smiles all around
Crystal's Flowers's Reply:
Date: Jun 21, 2023, 11:40 am

Thank you, we are happy to hear that you were happy with our service. Thank you for the kind review.
Date: May 27, 2023
Name: Sarah O

State/Province:WA

I am usually pretty happy with what I order for people but this last order for Mother's day was a really downer. It was more greenery than flowers. And the flowers that were in the bouquet started to droop within a few days. Hoping this was a fluke and my next purchase will be better. For as much as I pay, I expect better.
Crystal's Flowers 's Reply:
Date: May 27, 2023, 2:52 pm

We are so very sorry to hear that you were not happy with this last order. Please always feel free to give us a call, as we are happy to help rectify the situation to your satisfaction. For your next arrangement please reference this order and we will be happy to give you a discount. Thank you we appreciate the feedback and your continued patronage.
Date: May 26, 2023
Name: Stacy S

State/Province:WA

You delivered a beautiful bouquet the day I ordered them on a high volume weekend! My parents loved them. Thank you so much for the prompt and perfect arrangement.
Crystal’s Flowers's Reply:
Date: May 26, 2023, 11:04 pm

We are delighted to hear that they are enjoying their arrangement. And thrilled that you’re so happy with our services. Thank you for your kind words. We greatly appreciate your continued support of our little business.
Date: May 16, 2023
Name: Arlene S

State/Province:WA

Beautiful flower arro
Crystal's Flowers 's Reply:
Date: May 17, 2023, 12:40 pm

Thank you!
Date: May 15, 2023
Name: Diane P

State/Province:WA

Great florist! Delivered a beautiful bouquet, same day and I left it up to them to design and they did a great job. Reasonable price and great service. Highly recommend!
Crystal's Flowers 's Reply:
Date: May 15, 2023, 3:30 pm

It is so great to hear that you are happy with our services. Thank you for your kind review, we greatly appreciate your business.
Date: May 13, 2023
Name: Cinda M

State/Province:WA

Lovely arrangements! Very pleased with your flower arrangements!
Crystal's Flowers 's Reply:
Date: May 13, 2023, 1:11 pm

Thank you, it's so good to hear that you are pleased with your arrangement. We appreciate your business!
Date: May 13, 2023
Name: Felix S

State/Province:WA

I order from them every Mother's Day. The arrangements are always beautiful. My Mom loves them ever time
Crystal's Flowers 's Reply:
Date: May 13, 2023, 2:32 pm

Wonderful to hear, thank you! We appreciate your continued support and your kind review.
Date: May 10, 2023
Name: Cheryl B

State/Province:WA

These flowers were the best be cause my son ordered the best
Crystal's Flowers 's Reply:
Date: May 10, 2023, 7:27 pm

Thanks for the kind words and review.
Date: Apr 25, 2023
Name: Bonnie K

State/Province:WA

Beautiful arrangement; the colors, design and fresh!!
Crystal's Flowers 's Reply:
Date: Apr 25, 2023, 2:12 pm

We are delighted you are enjoying your arrangement. Thank you so much for taking the time to give us a review. We greatly appreciate it and your patronage.
Date: Apr 14, 2023
Name: Tammy U

State/Province:WA

The flowers were beautiful and are still beautiful after two weeks! My friend couldn't get to the door to accept delivery, so the delivery person called to make sure she got them. What a nice thing to do! Outstanding!!!
Crystal's Flowers 's Reply:
Date: Apr 15, 2023, 2:06 pm

We are so happy you are enjoying your flowers. Thank you for the kind words we greatly appreciate it.
Date: Mar 04, 2023
Name: Winda W

State/Province:WA

Very pretty arrangement
Crystal's Flowers 's Reply:
Date: Mar 04, 2023, 6:13 pm

Glad you liked it. Thank you for the review, we appreciate it.
Date: Feb 28, 2023
Name: William M

State/Province:WA

Great service. Not living in the area helps to know I can count on them.
Crystal's Flowers 's Reply:
Date: Feb 28, 2023, 2:58 pm

Thank you so much, we are always here for all your floral needs. We appreciate your business and kind words.
Date: Feb 20, 2023
Name: Rebecca B

State/Province:WA

Beautiful arrangement
Crystal's Flowers's Reply:
Date: Feb 21, 2023, 11:10 am

Happy to hear you liked your arrangement. Thank you for the review.
Date: Feb 18, 2023
Name: Arlene S

State/Province:WA

Lovely and beautiful flowers and great service always
Crystals Flowers 's Reply:
Date: Feb 18, 2023, 3:52 pm

Thank you for the kind words and review. We appreciate it very much.
Date: Feb 17, 2023
Name: Lavone S

State/Province:CO

I ordered flowers to be delivered same day and I appreciate Crystal's being able to get the flowers delivered no problem. The family said the flowers were beautiful! Thank you
Crystal's Flowers 's Reply:
Date: Feb 17, 2023, 7:25 pm

We were happy to do it. Thank you for your patronage and your kind review. We greatly appreciate both.
Date: Feb 14, 2023
Name: Ivan Q

State/Province:WA

Beautiful flowers and arrangements, great communication. Way better than another place I was using that never gor anything right.
Crystal's Flowers's Reply:
Date: Feb 14, 2023, 3:00 pm

Thank you so much for your glowing review! We greatly appreciate your business and your kind review. We look forward to continuing to meet all of your future floral needs!
Date: Dec 20, 2022
Name: Doesn t M

State/Province:WA

You never delivered my order! I want a refund.
Crystal’s Flowers 's Reply:
Date: Dec 20, 2022, 10:00 am

Hello We received your one star review stating that you never received your order and would like a refund. We are so very sorry to hear that your order was not received. And would like to help get this figured out and resolved to your satisfaction. We will need more information so that we can help you. What was the name of the recipient? What was the date for the delivery? Once we have the order information we will be able to help you with your order. Please reply to this email or give us a call 253-537-2122 thank you.
Date: Dec 05, 2022
Name: Nancy W

State/Province:WA

Thank you for your delivery service. My friend loved her flowers.
Crystal's Flowers's Reply:
Date: Dec 05, 2022, 11:59 am

You are so welcome! We are so happy your friend loved her flowers. Thank you for the 5 star review, we appreciate it and your patronage.
Date: Dec 04, 2022
Name: Frank B

State/Province:IL

My sister was very pleased with her birthday flowers.
Crystal’s Flowers's Reply:
Date: Dec 04, 2022, 12:02 pm

We’re so happy she liked her flowers. Thank you for the five star review we greatly appreciate it.
Date: Oct 12, 2022
Name: Erinn U

State/Province:NC

I want to thank Crystal’s for going above & beyond! I called from across the United States and the flower bouquet arrived in less than 3 hours! Absolutely Impressed and my little friend in Roy was surprised and delighted! Thanks Again!!!!
Crystal's Flowers 's Reply:
Date: Oct 12, 2022, 1:05 pm

This makes our day, thank you for the very kind review. We greatly appreciate it.
Date: Jul 01, 2022
Name: Cindy B

State/Province:IL

My experience with Crystals Flowers was was so professional, friendly, and easy from start to finish!! The nicest gentleman I spoke with was so efficient, fluent and easy going. I’m so happy with the arrangement I ordered!! I wish I was able to post a photo. Would highly recommend this wonderful locally owned florist! Will be using them exclusively in the future! Thank You for going above and beyond !!
Crystal's Flowers 's Reply:
Date: Jul 03, 2022, 6:40 pm

Thank you so much for your kind words. We are happy to hear you were happy with our services. We are thrilled to hear we will have your future business, that means the world to us.
Date: Jun 05, 2022
Name: Kim C

State/Province:WA

Continued from 6-4-22 I was not being rude, I was simply stating my dissapointment in the flower arrangement. The flowers were droopy and sparse. You did not offer any solution but kept saying that you follow a recipie. Update: I see you have changed the "Pretty Please Shown at...." now states $44.95. Proves my point. If you wish to resolve this matter, you can call me.
Date: Jun 04, 2022
Name: Kim C

State/Province:WA

VERY DISAPPOINTED. I ordered the $39.95 standard design as noted “Pretty Please Shown at 39.95” (but the Deluxe is highlighted for $44.95.) So I assumed the picture was for the $39.95. The pictures my daughter sent me were nothing I ordered. I understand the colors and flower availability may be different but this is very disappointing. I will not order flowers here again. I've tried to upload pictures but it will not work.
Crystal’s Flowers 's Reply:
Date: Jun 04, 2022, 7:31 pm

I am very sorry to hear that you were disappointed with your flowers. As I told you on the phone we did have to use different colors but other then that it was filled to value and made per recipe. All you wanted to do was be very insulting about it. I may be a business owner but I am also a human being and that type of behavior is just not necessary. I am always willing to work with a customer to their satisfaction on an order. But I just can’t when it crosses a line, this behavior has become to common place in our society and should not be tolerated. Politeness goes a long way.
Date: Jun 02, 2022
Name: Matthew W

State/Province:WA

I love Crystals. I have been going through Crystals for the past 4 years. My wife ALWAYS loves the flowers that are provided.
Crystal's Flowers 's Reply:
Date: Jun 02, 2022, 3:59 pm

We are so happy to hear that you and your wife are always happy with your flowers and our service. Thank you so much for your business and your review both are greatly appreciated.
Date: May 24, 2022
Name: Scott M

State/Province:AB

I grew up in Spanaway and loved your store. I now live in Canada and it's nice that I can still send flowers to my mom.
Crystal's Flowers 's Reply:
Date: May 25, 2022, 11:23 am

Aww we love that too! Thanks for your continued patronage and support. We greatly appreciate it.
Date: May 23, 2022
Name: William M

State/Province:WA

My mother enjoyed the flowers very much.
Crystal’s Flowers's Reply:
Date: May 23, 2022, 9:05 pm

So glad she liked them. Thank you!
Date: May 21, 2022
Name: Sarah O

State/Province:WA

I loved the flowers! Very beautiful :)
Crystal's Flowers 's Reply:
Date: May 21, 2022, 10:35 am

Thank you! We are so pleased you loved your flowers!
Date: May 21, 2022
Name: Felix S

State/Province:WA

The arrangement was beautiful. Great service also.
Crystal's Flowers 's Reply:
Date: May 21, 2022, 10:36 am

Thank you! So great to hear!
Date: May 10, 2022
Name: Kristine W

State/Province:WA

I ordered THE FLORIST'S CHOICE, they were beautiful!
Crystal's Flowers 's Reply:
Date: May 11, 2022, 10:38 am

So happy to hear you liked your flowers. Thank you for your business and your review, we greatly appreciate it.
Date: May 09, 2022
Name: Barbara C

State/Province:WA

Another beautiful bouquet!
Crystal’s Flowers 's Reply:
Date: May 09, 2022, 11:23 am

Thank you!
Date: May 08, 2022
Name: Cinda M

State/Province:WA

Delivered to my neighbor. Part of the fun of getting Mothers Day bouquet is getting them at my door. Whoever delivered them couldn’t even read the address on our park homes. It was disappointing and when neighbor brought it to me they were so cold they may have been outside awhile which could contribute to a short blooming time.
Crystal's Flowers 's Reply:
Date: May 08, 2022, 4:41 pm

Hi due to being a holiday we have temp fill in drivers, I am sorry they left it at the wrong house but relieved to hear that you did receive them. Thank you for your patience we greatly appreciate it and your business.
Date: May 07, 2022
Name: Meredith M

State/Province:WA

I chose the florist choice arrangement and it was beautiful. Also, the arrangement arrived on time. Thanks!
Crystal's Flowers 's Reply:
Date: May 07, 2022, 7:33 pm

You are so very welcome. Thank you for your business and the review.
Date: Mar 15, 2022
Name: Cynthia K

State/Province:WA

Arrangement looked nothing like photo. They were supposed to soft, muted colors. She received an arrangement with white and fuschia flowers.
Crystal's Flowers 's Reply:
Date: Mar 15, 2022, 12:21 pm

We are so sorry to hear that you were not happy with your arrangement. We would have appreciated a phone call so that we could have attempted to try to fix it to your satisfaction. As stated on our website we do have to make substitutions as all flowers are not always readily available or on hand. We do try to make it look as similar as possible with what we have available. Hopefully she still enjoyed her flowers, even though they did not look like the photo.
Date: Feb 28, 2022
Name: Melissa A

State/Province:WA

The service was beyond words. Thanks for making the day so special.
Crystal's Flowers's Reply:
Date: Feb 28, 2022, 12:36 pm

We are so glad to hear that you were happy with our service. Thank you for the 5 star review and your business.
Date: Feb 24, 2022
Name: Amy A

State/Province:WA

Beautiful arrangement that lasted a long time! I will purchase from you in the future.
Crystal's Flowers 's Reply:
Date: Feb 25, 2022, 11:33 am

Thank you we are glad to hear you were happy with your arrangement. We greatly appreciate your business and review.
Date: Feb 24, 2022
Name: Vanya P

State/Province:WA

Excellent custom funeral spray of elephant to honor my mother. Even though it was the week before Valentines Day! Much appreciated. Thank You
Crystal's Flowers's Reply:
Date: Feb 25, 2022, 11:32 am

We were honored that we could make this for you. Thank you for the review. We greatly appreciate it and your business. Again we are so very sorry for your loss.
Date: Feb 17, 2022
Name: Arlene S

State/Province:WA

excellant
Crystal's Flowers 's Reply:
Date: Feb 17, 2022, 5:04 pm

Thank you for the review glad you we're happy with your order.
Date: Feb 16, 2022
Name: BONNIE B

State/Province:WA

I had a plant arrangement with chocolate sent to my aunt. She was very happy with the arrangement. She sent me a picture and it look better than the picture on the website. I sent it to brighten her day. It seems to have done it's job well! Thank you!
Crystal's Flowers's Reply:
Date: Feb 17, 2022, 10:41 am

That is wonderful to hear. Thank you for the review and your business both are greatly appreciated.
Date: Feb 15, 2022
Name: Erin M

State/Province:ID

Easy to order, product was beautiful
Crystal's Flowers 's Reply:
Date: Feb 16, 2022, 10:43 am

We are glad to hear it was easy to order and that you were happy with your flowers. Thank you for the review and your business we greatly appreciate both.
Date: Jan 31, 2022
Name: Annette F

State/Province:WA

Easy online ordering - same day service - competitive pricing and fabulous arrangements - ty so much!
Crystals's Flowers 's Reply:
Date: Jan 31, 2022, 4:07 pm

We are so glad you were happy with our services. Thank you so much for your business and your kind review. We greatly appreciate it.
Date: Jan 22, 2022
Name: Robert l

State/Province:WA

Yes
Crystal's Flowers 's Reply:
Date: Jan 22, 2022, 12:10 pm

Yes! Thank you for the five star review and your business we greatly appreciate it!
Date: Jan 18, 2022
Name: S l

State/Province:ME

Gorgeous bouquet, recipient loved it, & still thriving and beautiful almost 2 wks later!!! Thank you!! Will definitely be back for more business.
Crystal's Flowers's Reply:
Date: Jan 18, 2022, 10:35 am

We are so glad to hear that your recipient was happy with their flowers. Thank you so much for your review and your business it is much appreciated.
Date: Jan 06, 2022
Name: Maryann K

State/Province:NJ

My friend was very happy with her flowers. Thank you.
Crystal's Flowers 's Reply:
Date: Jan 06, 2022, 11:12 am

You're very welcome. We are so glad she was happy with her flowers. Thank you for the five star review and your business it is greatly appreciated.
Date: Nov 30, 2021
Name: Rev B

State/Province:IL

My sister was very pleased with her flowers
Crystal's Flowers's Reply:
Date: Nov 30, 2021, 10:28 am

We are so glad she was pleased. Thank you for the review.
Date: Nov 16, 2021
Name: Michelle N

State/Province:WA

Such a beautiful arrangement. Perfect fall colors and flowers!
Crystal's Flowers's Reply:
Date: Nov 16, 2021, 10:43 am

Thank you for the five star review. We are so pleased that you were happy with your flowers. We greatly appreciate your business.
Date: Oct 22, 2021
Name: Dorothea J

State/Province:WA

The flowers were wonderful and well received. Thank you.
Crystal's Flowers 's Reply:
Date: Oct 22, 2021, 3:56 pm

Thank you for letting us know we are so happy to hear that. We appreciate your business.
Date: Oct 18, 2021
Name: Naomi B

State/Province:WA

Crystal's flowers is the most dependable, longevity business that does beautiful work and has the most wondeful customer service. I've worked at Spanaway Jr High, changed to Spanaway Middle School, Kapowsin Elementary and Graham Kapowsi High School. Now being at Nelson Elementary, you will always be our first go to when ordering flowers. Thanks for being a long life dependable business that we can count on for beautiful results. I would recommend you to everyone, always!
Crystal's Flowers 's Reply:
Date: Oct 18, 2021, 11:35 am

Thank you so very much for your kind words and your business. Your kind words and continued support means the world to us.
Date: Oct 11, 2021
Name: Brian C

State/Province:WA

Beautiful arrangement of flowers and fast service!
Crystal's Flowers 's Reply:
Date: Oct 11, 2021, 11:14 am

Thank you so much. We appreciate your business.
Date: Sep 15, 2021
Name: Taylynn T

State/Province:WA

This was my favorite set yet! I loved the purple and pinks and the mums were amazing.
Crystal's Flowers 's Reply:
Date: Sep 15, 2021, 6:42 pm

Yay! We are so glad that you loved it! Thank you for business!
Date: Aug 26, 2021
Name: James S

State/Province:WA

The wife loved the flowers and everything on her birthday worked out!!! The service was quick and easy!
Crystal's Flowers 's Reply:
Date: Aug 26, 2021, 4:46 pm

We're so glad everything was wonderful for her Birthday! Thank you for the review we appreciate it and your business very much!
Date: Jun 25, 2021
Name: Bethanne R

State/Province:WA

Beautiful arrangement!!!
Crystal's Flowers 's Reply:
Date: Jun 26, 2021, 11:35 am

Happy to hear!!! Thank you for the review! We greatly appreciate it and your business, thank you!
Date: May 22, 2021
Name: Jason H

State/Province:WA

You guys always do a wonderful job. Thank you
Crystal's Flowers 's Reply:
Date: May 22, 2021, 12:34 pm

Thank you for your business and kind words both are very appreciated.
Date: May 13, 2021
Name: KATHY S

State/Province:WA

Excellent service and the flowers were wonderful.
Crystal's Flowers 's Reply:
Date: May 18, 2021, 11:16 am

Thank you we're so glad you were happy with our service and product. Thank you for the 5 star review.
Date: May 13, 2021
Name: Dorothea J

State/Province:WA

My niece told me the flowers are beautiful
Crystal's Flowers 's Reply:
Date: May 18, 2021, 11:14 am

Thank you for the 5 star review. We are glad your niece was happy with her flowers.
Date: May 11, 2021
Name: Chong S

State/Province:WA

Great arrangement. My mother really likes it.
Crystal's Flowers 's Reply:
Date: May 11, 2021, 10:52 am

We're so happy to hear your mother loved her arrangement. Thank you for the review, we appreciate it!
Date: May 11, 2021
Name: Jean S

State/Province:WA

Absolutely beautiful mixed arrangement.
Crystal's Flowers 's Reply:
Date: May 11, 2021, 10:50 am

Thank you for the five star review. We greatly appreciate ita nd your business.
Date: May 11, 2021
Name: Nancy Y

State/Province:WA

I wasn't home when the delivery was made but received a phone call about the delivery! The arrangement was lovely! Thank you
Crystal's Flowers 's Reply:
Date: May 11, 2021, 6:04 pm

We're so glad that you were happy with your arrangement. Thank you for the five star review, we greatly appreciate it.
Date: May 07, 2021
Name: LEAH K

State/Province:WA

Delivered on time and flowers were beautiful. Thank you.
Crystal's Flowers 's Reply:
Date: May 07, 2021, 10:19 am

Thank you for the five star review. We are glad to hear you were happy with your flowers and our service. We appreciate your business thank you!
Date: May 06, 2021
Name: Annie V

State/Province:KY

Wrong plant delivered , owner is very nasty and rude! Will never order from here again!
Crystal's Flowers 's Reply:
Date: May 06, 2021, 9:12 pm

You called us up and were very rude to my staff from the start. If you had been polite and simply stated what you were wanting done to resolve the issue we would have been happy to have worked with you. I have a zero tolerance policy for people being abusive and nasty to my staff. Especially when the mistake was made by the third party you place the order with, I am sorry that you did not receive what you ordered.
Date: Apr 23, 2021
Name: Linley S

State/Province:WA

Excellent service!
Crystal's Flowers 's Reply:
Date: Apr 23, 2021, 10:36 am

Thank you, we appreciate your business and your review!
Date: Apr 20, 2021
Name: LORI T

State/Province:PA

The person I sent these flowers to was very happy. She sent me a picture and they did look amazing! Thank you for everything!
Crystal's Flowers 's Reply:
Date: Apr 20, 2021, 5:13 pm

Thank you we love to hear the feed back! So glad you were both happy with your flowers. Your business is greatly appreciated!
Date: Apr 11, 2021
Name: Gloria L

State/Province:WA

Crystals has never let me down. My arrangement was not only gorgeous but so fresh and artfully designed! Love the butterfly touch and the rustic charm. The colors were beautiful together. It arrived in perfect condition. I am always to glad when my friends and family choose Crystals! Thank You!
Crystal's Flowers 's Reply:
Date: Apr 12, 2021, 11:46 am

We are so very happy to hear that you are always happy with our work. We greatly appreciate the feed back, five star review and your business. Thank you!
Date: Apr 10, 2021
Name: Lionel M

State/Province:CA

Great job, I needed flowers delivered for a special 87th birthday. I ordered the night before and they were there by noon next day. She loved them they were perfect. Thank you...
Crystal's Flowers 's Reply:
Date: Apr 12, 2021, 11:49 am

We are so happy we could do them for you. Glad to hear that you both were happy with them. Thank you for the five star review. We greatly appreciate it and your business.
Date: Apr 07, 2021
Name: Jolleen M

State/Province:WA

I ordered 2 dozen roses only hours before they closed on Saturday. They were beautiful and Crystals went above and beyond to help make sure they stayed perfect for the event on Sunday.
Crystal's Flowers 's Reply:
Date: Apr 07, 2021, 5:42 pm

We we're happy we could do it for you. Thank you for your business and the five star review. We greatly appreciate both!
Date: Mar 20, 2021
Name: Noah C

State/Province:WA

VEY COURTEOUS, FLOWERS WERE IN BEAUTIFUL SHAPE
Crystal's Flowers 's Reply:
Date: Mar 20, 2021, 11:56 am

Thank you for the five star review.
Date: Mar 04, 2021
Name: Michael W

State/Province:WA

The arrangements we picked were for our mothers memorial. The florist that helped us pick the flowers went out of her way to make sure we got what we wanted! The price was reasonably lower than expected!
Crystal's Flowers 's Reply:
Date: Mar 04, 2021, 4:06 pm

We are so glad to hear you we're happy with our product, prices and services. Thank you for the review. We are so sorry for your loss.
Date: Feb 27, 2021
Name: Roy F

State/Province:WA

Very nice and appreciated by my wife. They are still around, although beginning to dwindle in quantity.
Crystal's Flowers 's Reply:
Date: Feb 27, 2021, 10:36 am

We are glad to hear you are happy with your flowers. Keep the water level up and change the water once a week and you can enjoy them longer. Thank you for the review. We appreciate your business.
Date: Feb 25, 2021
Name: Carol W

State/Province:IL

5 star rating. I would recommend Crystal Flowers to everyone
Crystal's Flowers 's Reply:
Date: Feb 25, 2021, 11:37 am

Thank you so much for the five stars and recommendation, we greatly appreciate it!
Date: Feb 20, 2021
Name: Shanon N

State/Province:ID

I am beyond pleased, you guys are the best. Was unable to attend my sister's wedding today because of COVID and hazardous travel conditions. You came through with the flowers and balloons. Am so pleased.
Crystal's Flowers 's Reply:
Date: Feb 20, 2021, 3:16 pm

We are so happy we could get it all there for you. We are sorry you had to miss it. With your beautiful gesture they felt your love and joy for them on their special day.
Date: Feb 16, 2021
Name: Sandy S

State/Province:WA

The arrangement is absolutely beautiful. Beautifully arranged with a large variety of beautiful flowers. It smells wonderful.
Crystal's Flowers 's Reply:
Date: Feb 16, 2021, 6:51 pm

We're so glad to hear you are happy with your flowers and are enjoying them. Thank you so much for the review.
Date: Feb 13, 2021
Name: Rob Natalie K

State/Province:WA

Very nice, enjoyed all the colors.
Crystal's Flowers 's Reply:
Date: Feb 13, 2021, 10:30 am

We are glad you were happy with you flowers. Thank you for the review.
Date: Feb 12, 2021
Name: Carol W

State/Province:IL

My sister was THRILLED with the birthday arrangement.... Thank You for making it special.
Crystal's Flowers 's Reply:
Date: Feb 12, 2021, 10:43 am

We are so happy to hear that she was thrilled with her arrangement. Thank you for letting us know.
Date: Feb 01, 2021
Name: Spencer A

State/Province:WA

Everything went great. The flowers looked fantastic and have been long lasting.
Crystal's Flowers 's Reply:
Date: Feb 01, 2021, 1:57 pm

We are so pleased to hear that you are happy with our service and your arrangement. Thank you for the 5 star review we greatly appreciate it and your business.
Date: Jan 19, 2021
Name: rebecca a

State/Province:WA

The type of flowers and fillers, the plastic in the vase instead of a leaf could have been to put together at Safeway for a quarter of the price I paid. The flowers I’ve received prior were beautiful, this time not so much.
Crystal's Flowers 's Reply:
Date: Jan 20, 2021, 2:11 pm

This was an in store pick up and we always ask at the time of pickup if you like the arrangement, which gives us the opportunity to fix it. This was made per recipe with all the correct flowers. The only substitution we made was the ribbon in the vase, as we were out of the leaves, which is common in our industry, it is not plastic and not harmful to the flowers. I am very sorry that you were disappointed with your flowers and would have been happy to make changes to your satisfaction had you given us the chance.
Date: Jan 15, 2021
Name: Chelsea W

State/Province:WA

Delivery was effortless and the lady was very nice.
Crystal's Flowers 's Reply:
Date: Jan 15, 2021, 7:25 pm

Thank you for the review. We are pleased to hear you were happy with our service.
Date: Jan 08, 2021
Name: Sandy D

State/Province:NM

Flowers arrived quickly and my friend loved them.
Crystal's Flowers 's Reply:
Date: Jan 08, 2021, 5:03 pm

We are pleased to hear you and your friend we're happy with the flowers and service.
Date: Jan 04, 2021
Name: Cynthia P

State/Province:ME

Flowers arrived when promised even though i had ordered close Christmas. My Aunt said they were lovely and she loved the stuffed animal.
Crystal's Flowers 's Reply:
Date: Jan 04, 2021, 11:08 am

Thank you for the five star review. We are pleased to hear you we're happy with our service and the product.
Date: Dec 23, 2020
Name: Karen R

State/Province:KY

I called today to order a Christmas arrangement for my daughter and husband. You were even able to deliver it today. She called me after receiving the centerpiece with candles and was delighted with it. They thought it was beautiful. The arrangement was in a pretty bread pan which she will be able to use afterwards. Thanks for a gorgeous flower centerpiece.
Crystal's Flowers 's Reply:
Date: Dec 24, 2020, 10:35 am

Thank you for the five star review. We were happy we could get this order out for you. We are delighted to hear that they were happy with the arrangement. Thank you for your business.
Date: Dec 22, 2020
Name: Kathleen M

State/Province:WA

I can't emphasize enough how happy I am with the gorgeous arrangement and the fast same day delivery during the busiest last week before Christmas! My dear friend lost her only sibling and best friend and it was like trying to find a needle in a haystack to find a florist that could fit in a non Christmas arrangement that won't take a week to deliver. Crystal's stepped up to the plate and making no promises delivered a GORGEOUS vase of flowers that brought my friend to tears. Thank you a hundred times over. You have a new loyal customer! Greatfully yours, Kathy Mckellips
Crystal's Flowers 's Reply:
Date: Dec 22, 2020, 5:54 pm

Thank you so very much for the wonderfully kind words. We we're so very happy we could take care of a very important delivery for you. That is what we are here for the important moments in peoples lives. And we are very thankful you choose us in your time of need. We look forward to helping you with all your floral needs in the future. Thank you very much for your business it was our honor to fulfill your order.
Date: Dec 18, 2020
Name: Kris R

State/Province:WA

the flowers are absolutely gorgeous and I wil follow your instructions to keep them alive
Crystal's Flowers 's Reply:
Date: Dec 18, 2020, 1:28 pm

Thank you for the review. We are glad you are happy with your flowers.
Date: Dec 11, 2020
Name: Caroline B

State/Province:WA

I ordered via a national online service and Crystal's fulfilled it. Livelier than the photo! Still beautiful after 8 days.
Crystal's Flowers 's Reply:
Date: Dec 11, 2020, 4:05 pm

Thank you so much for the review we greatly appreciate it! Please keep our contact info and you can order direct next time, so all your money can go into your order and it will be even better. We look forward to fulfilling all your future flower needs.
Date: Nov 30, 2020
Name: Frank B

State/Province:IL

My sister appreciated the beautiful birthday flowers.
Crystal's Flowers 's Reply:
Date: Nov 30, 2020, 6:19 pm

We are delighted to hear it. Thank you for the review it is greatly appreciated.
Date: Nov 24, 2020
Name: Jenny O

State/Province:GA

I ordered flowers for a friend & made a new friend in the process. Ms. Pam so pleasantly took my order & made sure the beautiful arrangement was delivered the same day. It was so nice & refreshing to talk to someone back home. She was kind, pleasant & I enjoyed talking & laughing with someone who genuinely cares about their customers. I would recommend Crystal's a million times over. She truly went above & beyond. *Ms. Pam, please know your kindness makes a difference. We need more people like you. Thank you so much!!
Crystal's Flowers 's Reply:
Date: Nov 24, 2020, 7:54 pm

Jenny, You are very welcome! We we're so glad we could make the delivery when it was needed. And your kind words reached me when I truly needed to hear them. ( On a day like your friend was having) It's wonderful people like you that make what we do more than just a job and why we love doing it! Have a wonderful holiday season with your family. I look forward to meeting you in person next time you are home for a visit. Thank you so very much for the review and very kind words. It is so very greatly appreciated.
Date: Nov 19, 2020
Name: Maxine M

State/Province:WA

Received 2 arrangements for my birthday. Both were beautiful & were in different color palettes. Appreciated the phone call alerting me to the delivery on a very rainy day.
Crystal's Flowers 's Reply:
Date: Nov 19, 2020, 11:38 am

We are so pleased that you are enjoying both your arrangements. We greatly appreciate the five star review thank you so much!
Date: Nov 16, 2020
Name: Becki R

State/Province:WA

Delivery was great. Was hoping the wreath was fuller than it appeared for the price we paid. Thank you.
Crystal's Flowers 's Reply:
Date: Nov 16, 2020, 2:36 pm

Thank you for the review. Sorry you we're disappointed in the fullness of the wreath. As per our conversation it was the only wreath we could get at the time due to covid, which was larger then required for what you ordered. But it was filled to value per that recipe. We hope that you will still think of us for your future floral needs. We appreciate your business.
Date: Nov 16, 2020
Name: Denise M

State/Province:WA

My friend received her flowers on time and the photos showed they were as beautiful as the photo on your site.
Crystal's Flowers 's Reply:
Date: Nov 16, 2020, 5:36 pm

Thank you so much for taking the time to do a review, we greatly appreciate it. It's wonderful to hear that you we're happy with our delivery service and your arrangement. Thank you for your business, we look forward to servicing your future floral needs.
Date: Nov 12, 2020
Name: Lynn M

State/Province:WA

The arrangement was beautiful and lasted quite a while. I would order an arrangement from your shop myself.
Crystal's Flowers 's Reply:
Date: Nov 13, 2020, 3:20 pm

We are so glad to hear you were satisfied with our services. Thank you so much for the five star review. We look forward to serving your floral and gift needs in the future.
Date: Nov 08, 2020
Name: Bella M

State/Province:WA

Delivery person was very nice.
Crystal's Flowers 's Reply:
Date: Nov 09, 2020, 2:38 pm

Thank you for the five star review.
Date: Oct 30, 2020
Name: crespin s

State/Province:WA

Flowers where delivered on time and wife loved it The flowers where arranged really nice and lasted for weeks
Crystal's Flowers 's Reply:
Date: Oct 30, 2020, 4:33 pm

Thank you for the five star review. We greatly appreciate it and your business. We are very glad you and your wife were happy with your arrangement.
Date: Oct 27, 2020
Name: Debbie O

State/Province:WA

Crystals Flowers has been my flower shop for years. They never disappoint. Thank you.
Crystal's Flowers 's Reply:
Date: Oct 27, 2020, 11:08 am

We love here that! Thank you so much!!!
Date: Oct 09, 2020
Name: Adrienne S

State/Province:NM

Beautiful flowers, next day service, my mother was over joyed with the bouquet.
Crystal’s Flowers's Reply:
Date: Oct 09, 2020, 10:06 am

We greatly appreciate your five star review. And so very happy she was over joyed with her flowers!!
Date: Oct 03, 2020
Name: William I

State/Province:WA

My order was delivered on time and at the correct place. Thanks.
Crystal’s Flowers's Reply:
Date: Oct 09, 2020, 10:04 am

Thanks for the review we’re so glad you’re happy with our service.
Date: Sep 19, 2020
Name: Evelyn A

State/Province:VA

The flower arrangement "Hints of Sapphire" was the most beautiful arrangement I have ever ordered. The flowers were fresh and they were promptly delivered on the day I requested. I will definitely order from Crystal's Flowers & Gifts in the future.
Crystal's Flowers 's Reply:
Date: Sep 19, 2020, 6:19 pm

We are content to hear that you were happy with your arrangement and our services. Thank you so much for the kind words and five star review. We are so glad to hear you will use us again, we look forward to servicing all your floral needs in the future.
Date: Sep 07, 2020
Name: Taylynn T

State/Province:WA

Beautiful!
Crystal’s Flowers's Reply:
Date: Sep 07, 2020, 7:35 pm

Thank you for your five star review. We’re so happy you liked your arrangement.
Date: Aug 28, 2020
Name: Wren A

State/Province:OR

The delivery and the service was excellent. The arrangement wasn't quite what I was hoping for but this is the first arrangement I've purchased from Crystal's that has not lived up to expectation. Great shop and I will continue to purchase flowers from here in the future.
Crystal's Flowers 's Reply:
Date: Aug 28, 2020, 5:51 pm

We are glad to hear you we're happy with the delivery and service. But sorry to hear you we're not happy with the arrangement. Please give us a call at the shop. Thank you for the kind words and the five star review it is much appreciated.
Date: Aug 19, 2020
Name: Brenda A

State/Province:WA

Beautiful, vibrant colors
Crystal's Flowers 's Reply:
Date: Aug 19, 2020, 4:07 pm

Thank you for taking the time to do a review we appreciate it. We are happy you liked your flowers.
Date: Aug 19, 2020
Name: Margaret S

State/Province:WA

I sent a sympathy arrangement. I’m told it was very beautiful. My friend said it both made her cry and cheered her good. I called today and it was delivered within hours. Thank you so much!
Crystal’s Flowers's Reply:
Date: Aug 19, 2020, 11:39 pm

We we’re happy to be able to do it for you. You’re very welcome. Thank you for the five star review and kind words.
Date: Aug 18, 2020
Name: Cindy M

State/Province:WA

Great florist, whom I've been using for years. Local, dependable and creative team. Highly recommended!
Crystal's Flowers 's Reply:
Date: Aug 18, 2020, 11:05 am

Thank you very much for your continued patronage. We greatly appreciate your business and kind words.
Date: Aug 17, 2020
Name: Marlys H

State/Province:CA

Flowers were beautiful, however, I upgraded to the largest option and I thought they could be a big bigger for the price. Quality was fantastic. Just thought I paid for a larger bouquet. Still happy to utilize a local business!
Crystal's Flowers 's Reply:
Date: Aug 17, 2020, 12:11 pm

We are glad you liked the flowers but sorry to hear you were disappointed with the size of the arrangement. We have several designers on staff and each one has their own style and interpretation but all arrangements are filled to value. Thank you for the kind words and taking the time to give us your feed back and give us a positive review it is greatly appreciated. And we thank you for supporting local businesses.
Date: Aug 13, 2020
Name: Christine C

State/Province:WA

All the major companies wouldn't deliver, but Crystals did! Delivery woman very professional and on time!
Crystal's Flowers 's Reply:
Date: Aug 13, 2020, 11:39 am

We we're so very happy we could deliver for you! Thank you for the five star review, we greatly appreciate it!
Date: Aug 11, 2020
Name: Joan D

State/Province:WA

Loved the flowers the arrangement was outstanding.Crystal’s has always been our flower shop. Thank you.
Crystal's Flowers 's Reply:
Date: Aug 11, 2020, 12:24 pm

We are so pleased you we're happy with your arrangement. You are so very welcome. Thank you for your continued support and the five star review it is greatly appreciated.
Date: Jul 19, 2020
Name: Kathy H

State/Province:WA

Beautiful arrangement and the flowers still look fresh 4 days later.
Crystal’s Flowers 's Reply:
Date: Jul 19, 2020, 9:48 pm

So happy to hear your enjoying your beautiful flowers. Thank you so much for the five star review.
Date: Jul 17, 2020
Name: Michael W

State/Province:WA

Wife was very happy!
Crystal's Flowers 's Reply:
Date: Jul 17, 2020, 9:47 am

Glad she was happy with her flowers! Thank you for the five star review.
Date: Jul 03, 2020
Name: Michael W

State/Province:WA

Perfect...Exactly what i was looking for!
Crystal's Flowers 's Reply:
Date: Jul 03, 2020, 5:32 pm

Thank you for the kind words and five star review. We're so glad you got just what you wanted!
Date: Jun 25, 2020
Name: Rev N A B

State/Province:WA

A very attractive houseplant arrangement.
Crystal's Flowers 's Reply:
Date: Jun 25, 2020, 11:03 am

We are glad you were happy with your plant arrangement. Thank you for the five star review we greatly appreciate it.
Date: Jun 21, 2020
Name: Paula M

State/Province:WA

First I would love to say that the arrangement was beautiful and delivery was prompt I was very satisfied and I will definitely do business with this flower shop againThank you for all your time and effort you put into the arrangements, your love for each of your jobs definitely shows you love what you do Thank You from a Satisfied Customer
Crystal’s Flowers's Reply:
Date: Jun 21, 2020, 5:25 pm

Thank you for taking the time to let us know how we did with your order. It’s so nice hear you we’re happy with the service and the arrangement. We greatly appreciate your kind words and your business.
Date: Jun 15, 2020
Name: Suzanne S

State/Province:WA

Super happy with Crystals. Easy to order and flowers were received when they said they would.We will use them again.
Crystal's Flowers 's Reply:
Date: Jun 15, 2020, 11:23 am

Thank you for the kind words we are so glad to hear you we're happy with our service and your flowers. We greatly appreciate the five star review.
Date: Jun 13, 2020
Name: Aman K

State/Province:HI

Great product bundle idea and service, although a little pricey, way out of price range. Maybe can improve on providing better value for money.
Crystal’s Flowers 's Reply:
Date: Jun 13, 2020, 1:50 am

Thank you for the feed back. As we just started offering these it’s good and helpful info.
Date: Jun 11, 2020
Name: Della K

State/Province:WA

I purchased these flowers for a friend and the arrangement turned out beautiful!
Crystal's Flowers 's Reply:
Date: Jun 11, 2020, 5:38 pm

We are so glad you we're happy with your arrangement. Thank you for the five star review we greatly appreciate it!
Date: Jun 06, 2020
Name: Charae A

State/Province:WA

I sent thinking of you flowers after a recent death. It made her happy and cared for. I didn't sign my name, oops, so I had to call. She said they were very nice.
Crystal's Flowers 's Reply:
Date: Jun 06, 2020, 3:21 pm

Thank you for the five star review it is greatly appreciated. We are very glad to hear she liked her flowers.
Date: May 24, 2020
Name: Roberto P

State/Province:AL

We were able to send our dear Nana flowers for Mother’s Day in Spanaway, Wa. From Alabama with zero issues. The flower shop transcribed our message in cursive on a card which added a special touch. Thank you for connecting this military family from across the nation.
Crystal’s Flowers's Reply:
Date: May 24, 2020, 2:31 pm

We we’re happy to fulfill your order for you. Glad to hear you we’re happy with the service and arrangement. Thank you so much for the kind words and the five star review.
Date: May 23, 2020
Name: Faith W

State/Province:WA

I loved the flowers I purchased! They were so beautiful!
Crystal's Flowers 's Reply:
Date: May 23, 2020, 11:43 am

Glad to hear you we're happy with your flowers. Thank you for the five star review.
Date: May 19, 2020
Name: Michelle L

State/Province:WA

My daughter loved her flowers and gifts. Thank you for providing great service during this difficult time.
Crystal’s Flowers 's Reply:
Date: May 19, 2020, 8:38 pm

We’re very happy to hear that your daughter was happy with her flowers and gifts. And that you we’re happy with the service that we provided. We are blessed to be able to be here for you during this difficult time. Thank you for your business it’s greatly appreciated.
Date: May 17, 2020
Name: Joanne B

State/Province:WA

The flowers were beautiful.
Crystal’s Flowers 's Reply:
Date: May 17, 2020, 11:36 am

We’re happy to hear you liked your flowers. Thank you for the five star review.
Date: May 13, 2020
Name: Janet H

State/Province:WA

The arrangement was beautiful. A wonderful Mother's Day surprise.
Crystal’s Flowers 's Reply:
Date: May 13, 2020, 8:57 am

We’re so glad you we’re happy with your flowers.
Date: May 12, 2020
Name: Karen W

State/Province:WA

Always the most fresh, beautiful floral arrangements from Crystal’s. Thank you!
Crystal's Flowers 's Reply:
Date: May 12, 2020, 11:51 am

Thank you for the kind words. We are so very glad you are happy with your flowers.
Date: May 01, 2020
Name: Lisya K

State/Province:CA

They were beautiful and my daughter loved them. Thank you so much. Fast and efficient and everyone was delighted. Thank you
Crystal's Flowers's Reply:
Date: May 01, 2020, 11:10 am

Thank you for the five star review and kind words. We are delighted that you we're happy with your flowers.
Date: Apr 24, 2020
Name: Michelle N

State/Province:WA

The arrangement was just beautiful. I love to surprise my wife on our anniversary. She loved the arrangement and the the flowers are still very vibrant and smell beautiful as if they were just picked from the garden. Will definitely order from here again!
Crystal's Flowers 's Reply:
Date: Apr 24, 2020, 3:45 pm

We are so glad to hear that you and your wife are happy with the arrangement. Thank you for the kind words.
Date: Apr 23, 2020
Name: Matt W

State/Province:WA

Beautiful flowers. My wife loved them. I will use Crystal's flowers & gifts as my go to for flowers.
Crystal’s Flowers 's Reply:
Date: Apr 23, 2020, 11:34 pm

We are so happy she liked her flowers. Thank you for the kind words.
Date: Apr 19, 2020
Name: Kathryn B

State/Province:WA

It was so easy and it was such a surprise for my daughter and a pick up emotionally for her. Thanks
Crystal’s Flowers 's Reply:
Date: Apr 19, 2020, 9:27 pm

Thank you we’re so glad you we’re happy with the arrangement.
Date: Apr 16, 2020
Name: Byron M

State/Province:WA

Awesome service
Crystal's Flowers's Reply:
Date: Apr 17, 2020, 10:56 am

Thank you Byron for the kind words and five star review.
Date: Mar 22, 2020
Name: tara h

State/Province:WA

You made my mother-in-law's day. She has been having a tough time and these flowers were perfect. Plus I was able to arrange same day delivery. Amazing.
Crystal’s Flowers 's Reply:
Date: Mar 22, 2020, 10:45 am

Thank you for the five star review. We’re so glad you and your mother in law we’re happy with the flowers. Happy we could do them for you.